Warning: "Stop Using Your Galaxy Note 7" Samsung Warns
Smartphone Giant Samsung, has suspended the production and sales of their flagship Galaxy Note 7, they also warned anybody who already has the gadget to stop using it immediately.
The announcement came following several reported cases where the dangerously flawed device either exploded or caught fire.
Samsung released the 5.7-inch Galaxy Note 7 device in August in anticipation of Apple's new iPhone 7. But customers immediately started complaining that their phones were catching fire
The company which recalled about 2.5 million devices worldwide early September explained that the faulty lithium-ion batteries were overheating the device thereby causing it to ignite. They also offered replacement for anybody who returns their device - the replacements are also with the same fault.
The Korea's electronics manufacturer saw their stock plunge down by 5% early Tuesday morning in Seoul.
In the past week, an American user reported his replacement phone caught fire, even though it wasn't plugged in. And on Wednesday, smoke started billowing from a replacement Galaxy Note 7 aboard a Southwest Airline plane before it departed, prompting the flight's cancellation.
According to CNN, The U.S. Consumer Product Safety Commission is investigating the incident on the plane.
U.S. safety regulators and Samsung urged Galaxy Note 7 customers in early September to "immediately stop using and power down" the original Note 7 phones. Now, Samsung is issuing a similar warning for the replacement devices that were supposed to be safe.
On Monday, Consumer Product Safety Commission Chairman Elliot F. Kaye said Samsung made "the right move."
"No one should have to be concerned their phone will endanger them, their family or their property," Kaye said in a statement.
The Federal Aviation Administration issued a warning to air travelers last month, asking them to keep their Galaxy Note 7 phones turned off, not to charge them and "not to stow them in any checked baggage." It updated its warning on Monday, saying it applies to the replacement devices, too.
Samsung said that customers who shut down their phones can "take advantage of the remedies available." According to U.S. federal regulators, consumers are entitled to "a full refund."
The last time there was such a technical malfunction in a big smartphone was when it was reported that the iPhone 6 bends when its in the front pocket of a jean. Apple subsequently addressed the incidents, stressing that only 9 cases was officially reported.
We hope they recover from this, as rumours of the Galaxy S8 is already circulating.
The announcement came following several reported cases where the dangerously flawed device either exploded or caught fire.
Samsung released the 5.7-inch Galaxy Note 7 device in August in anticipation of Apple's new iPhone 7. But customers immediately started complaining that their phones were catching fire
The company which recalled about 2.5 million devices worldwide early September explained that the faulty lithium-ion batteries were overheating the device thereby causing it to ignite. They also offered replacement for anybody who returns their device - the replacements are also with the same fault.
The Korea's electronics manufacturer saw their stock plunge down by 5% early Tuesday morning in Seoul.
In the past week, an American user reported his replacement phone caught fire, even though it wasn't plugged in. And on Wednesday, smoke started billowing from a replacement Galaxy Note 7 aboard a Southwest Airline plane before it departed, prompting the flight's cancellation.
According to CNN, The U.S. Consumer Product Safety Commission is investigating the incident on the plane.
U.S. safety regulators and Samsung urged Galaxy Note 7 customers in early September to "immediately stop using and power down" the original Note 7 phones. Now, Samsung is issuing a similar warning for the replacement devices that were supposed to be safe.
On Monday, Consumer Product Safety Commission Chairman Elliot F. Kaye said Samsung made "the right move."
"No one should have to be concerned their phone will endanger them, their family or their property," Kaye said in a statement.
The Federal Aviation Administration issued a warning to air travelers last month, asking them to keep their Galaxy Note 7 phones turned off, not to charge them and "not to stow them in any checked baggage." It updated its warning on Monday, saying it applies to the replacement devices, too.
Samsung said that customers who shut down their phones can "take advantage of the remedies available." According to U.S. federal regulators, consumers are entitled to "a full refund."
The last time there was such a technical malfunction in a big smartphone was when it was reported that the iPhone 6 bends when its in the front pocket of a jean. Apple subsequently addressed the incidents, stressing that only 9 cases was officially reported.
We hope they recover from this, as rumours of the Galaxy S8 is already circulating.
Warning: "Stop Using Your Galaxy Note 7" Samsung Warns
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